How to restrict Chatbot embeds to whitelisted domains only

1 min read

In the interest of chatbot security, you may want to only allow for your chatbots to be embeddable on certain whitelisted websites.

To do so, you can follow the following steps:

  1. Within the “Edit Chatbot” field, scroll down to the “Advanced Settings” feature
  1. When you expand the “Advanced settings” dropdown, click on the “Add Domain” button within the “Whitelabel Domain” label
  1. Enter the domain that you want to allow for the chatbot to be embedded on

    Note: Make sure to enter your site in the correct format www.yourwebsite.com

  1. Your chatbot will be able to show up as a normal widget on your site.
  1. Where you attempt to embed the chatbot on a non-whitelisted domain, it will not show up
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